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DISCREET LOCATION | PRIVATE CONSULTATIONS | EXPERT CLINICAL CARE
Contact Page FAQ
Do I need a consultation before booking a treatment?
Yes. For all new patients, a comprehensive initial consultation is required. This allows us to assess your facial architecture, discuss your goals, and design a bespoke, safe treatment roadmap before any procedures take place.
Where do consultations and treatments take place?
Consultations and treatments take place at the ReDermal clinic which is conveniently located in Belle Constantia.
How do I prepare for my consultation?
Arrive with a clean, makeup-free face.
During the hour long initial consultation, we will photograph your face from all angles and then will plan a strategy to achieve the look you most desire using the most up to date and high quality treatments available.
How do I prepare for my treatment?
For certain medical aesthetic treatments, we recommend arriving with a clean, makeup-free face. Makeup can introduce bacteria to the skin and increase the risk of irritation or infection. Clean skin allows treatments to be performed safely and helps protect your skin while it heals.
What is the cancellation policy?
At least 24 hours' notice is required for any cancellations or rescheduling.